Return to the Fayetteville State University Home Page

Charles W. Chesnutt Library - Government Documents

LibraryGovernment DocumentsGuidelines and Procedures

Guidelines and Procedures

Public Access Guidelines
A. Public Access

The Government publications are available for free use by the FSU library users and the general public. The Documents Department provides necessary assistance to library users with locating the information either as tangible item (i.e. CD) or non-tangible item (i.e. digital documents).

The Government Documents Department provides a microfiche reader. It allows user to read microfiche documents and printing. The staff provides assistance with locating microfiche and using the microfiche reader.

The Government Documents Department provides one computer assigned for government documents access within the Department. The computer has open (unfiltered) Internet access. There is another computer available to public located in Reference Area on the first floor of the library. Access to public computers is free of charge to all users during the library normal open hours. All users must abide by the Library’s Computer Use Guideline, as well as the Campus Network Policy.

The computer is connected to a networked printing system with printers located next to the computer. The printer has built-in faxing function and allows users sending faxes. Students have funds for free copies/pages assigned need to input the last 6 digits of their banner ID number to release their printing. The Government Documents Department staff will help the general public with printing and faxing government documents with limits 40 pages per day under the staff’s discretion.

B. Formats selected

The Government Documents Department will provide access to government information it selects as a federal depository library and state depository. This currently includes print, microfiche, maps, CDs, mini-CD's, and DVDs.

C. Hardware specifications

Thanks to the library administration, the hardware of computer for public in Government Document Department already meets the latest "Recommended Specifications for Public Access Workstations in Federal Depository Libraries" that must be effective October 2009.

D. Soft wares

The computer for public within Government Documents Department has the following software: Adobe Reader, Internet Explorer, Windows XP, Microsoft Office including Access, Excel, Power Point, Publisher, Word, and a virus scanner. 

If government documents in CD need software to be available, Gonernnment Documents Dept. staff will contact the library Information Technology Services or University ITTS department to provide access. Access will be provided as expeditiously as possible. 

E. Availability of tangible electronic products

The Government Documents Department will process tangible products it selects in a timely manner and in keeping with Government Printing Office directive of "available for public use within 10 days after receipt". The computer for public allows users to access DVD’s, CDs, and other Internet documents.

The computer allows temporary storage of files to the hard drives of public computers. However, we highly recommend that files should be downloaded to a disk or flash drive.

H. Communication with library users

Library users and general public are welcome to communicate with the Government Documents Department staff by phone or by email. The staff have access to e-mail to communicate with students, faculty, and the public. The phone number and email address is posted in the government document webpage and the library contact page.

I. Government Documents Department Web Pages

The Documents Department has its home page linked by the library home page as “Government Resources."

The government documents home page has five divided sections in its main navigations: Federal, NC & Local, International, Statistics, and Policies. The contents in each section provide access point and annotations to all resources. The home page links GPO, FDsys, Catalog of U.S. Government Publications, FDLP, Ben’s Guide to Government, Your Quick Q&A, NC Digital Collection, Library’s online catalog as side menu at a eye catching spot. 

J. In-house assistance for library users

Users may come to the Documents Department offices for assistance during the day and to the library reference desk in the evenings and on weekends.

As mentioned above, many of the guide and resources are also on the department's home page.

K. Training for students and the general public

The Documents Librarian offers group training sessions for students and the general public upon request ten days in advance. If request a specific topic (i.e. census). The faculty or general public group must request training session 30 days Instruction is given on a one-to-one basis as users come to the library on walk- in basis. 

L. Compliance with the Americans with Disabilities Act

The library is accessible to persons with disabilities. A lift at the front entrance brings people to the main floor and the elevator serve all four floors. Our library staff stands ready to assist users who may need help accessing or retrieving items. 

A Constituent Institution of The University of North Carolina