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Charles W. Chesnutt Library - Reference Department

LibraryReferenceAbout the Department

About the Reference Department

The primary purpose of the Reference Department is to meet the academic and research needs of the students, faculty and staff at Fayetteville State University.  The Reference Department Staff assists patrons in finding information, and should be the starting point for their research and information needs.  The  Staff provides both individual assistance and classroom instruction to assist students, faculty and staff in developing research strategies, identifying reference and other relevant sources, locating library materials using the online catalog, and searching electronic databases. 

Reference Collection consists of print and electronic sources that represent  general and specialized encyclopedias and dictionaries, almanacs, handbooks, bibliographies, directories, indexes, statistical sources, manuals, maps and atlases, and biographical materials. 

Computers are available in the Reference Department for scholarly and research activities such as database and Internet searching, accessing Blackboard for class assignments, and preparing papers and presentations using word processing and presentation software. 

Please Note: However much we would like to, the Library does not have the staff to provide support for the individual computer applications that are available.  We encourage the use of the help screens within each computer software application and often have library books available on many of the software applications.  More in-depth help can be sought from the computer technicians available in the computer labs on campus.  For University network applications like Blackboard, your E-Mail account, and Login and Password Information, the University's Information Technology Department (ITTS) can be consulted.

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