The Charles W. Chesnutt Library at Fayetteville State University is committed to providing equal access to all library resources and collections for all library patrons. Chesnutt Library’spolicy is to provide, whenever possible, arrangements that enable library patrons with disabilities to work independently. Where independent use of library services and collections are difficult, Chesnutt Library will make provisions, as needed, to facilitate access and use of the Library’s resources and collections. Chesnutt Library will work with the Center for Personal Development, Disabled Student Services at FSU, and is committed to upholding the letter and spirit of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Library staff will attempt to provide immediate and effective assistance to persons with disabilities who request assistance on site or via the telephone. If immediate assistance is not possible or is not sufficient to meet the students’ needs an appointment will be offered for further assistance. Persons with disabilities are given the option of having the information mailed, emailed, or faxed to them. Provisions for immediate retrieval and photocopying of library materials for persons with disabilities will be done if staff is available. Persons with disabilities are required to pay for any charges incurred in photocopying or printing.
The Library is wheelchair accessible at the first floor entrance. The center door is automaticfor the convenience of patrons with special needs.
There are handicapped parking spaces available in the gated parking lot located in the front of the Library. A parking permit and access card are needed for this area between 8:00 a.m.and 5:00 p.m., Monday through Friday.
There are handicapped parking spaces located in Lot W which is beside and behind the Library and the School of Business and Economics.
All floors of the Library are accessible by an elevator located on the first floor near the Reference Desk. If assistance is needed, please see staff on the first floor at the Reference Desk or the Circulation Desk.
All floors of the Library have restrooms that are handicapped accessible.
There is no public pay phone located in the Library, but all patrons have limited and emergency access to phones located at the Circulation Desk or Reference Desk.
There are wheelchair accessible workstations located throughout the library.
There is a workstation available on the third floor of the Library that has JAWS, a screenreading program that runs on a computer. If you have low vision or are blind, JAWS provides voice output for the contents of your computer screen.
There is a text magnification instrument available on the first floor in the Reference area
The following services will be provided to persons with disabilities by the Reference or Circulation Departments. These services are based upon the availability of staff at the time of the visit, unless an appointment has been made in advance. If service can not be immediately provided, efforts will be made to ensure that services are rendered in a timely fashion. Lists of items needed with call numbers or journal articles with complete citations would ensure timeliness. All services requiring payment are the responsibility of the patron.
Updated 7/17/13 jsw