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Charles W. Chesnutt Library - Reference Department

LibraryReferenceIntro to Library ResearchServices Provided by Chesnutt Library

Services Provided by Chesnutt Library

Off-Campus Access 

What is Off-Campus Access? 
Off Campus Access is available for most of the Library's online resources.  FSU students, faculty and staff and students enrolled in the University's On-Campus and Off-Campus Distance Education programs may access electronic resources from computers located off campus.

Who has Off-Campus Access?
All FSU students, faculty and staff and students enrolled in the University's classes may access electronic resources off campus.

What will I be able to access with Off-Campus Access?
You can do the same activities you can do on a computer in the library (well almost!). There are a very few databases that are restricted to users in the Library or on-campus. For the most part, you will be able to access the catalog and databases that contain journal articles, ebooks, streaming videos, audio books and other types of resources. 

How do I get Off Campus Access?
You will need to authenticate as a user affiliated with FSU. You will be prompted to enter your campus network username and password.  This is usually what you enter to access Blackboard or your email address.  You can see a list of databases on the Database Finder Page.  You can authenticate by entering your credentials under the "My Library Record" link on the Library's Home Page.

What if have a question or need help?
If you have a question contact the Librarian on duty at the Reference Desk, 910-672-1233 or chat ASK FSU.  You can also contact the Distance Education Librarian, Diana Amerson at or 910-672-1239.

Here is more information about Online, Off-Campus and Distance Learners' Access.

My Library Record

What is "My Library Record"? 
The "My Library Record" link provides a way for you to authenticate you are affiliated with FSU and gain online access to electronic resources like ebooks, streaming videos and journal articles.  You can also access your library record to see the materials you have checked-out, renew them, and place holds on materials you want.

What if have a question or need help?
If you have a question, you can contact the Librarian on duty at the  Reference Desk at 910-672-1233 or chat ASK FSU.

Interlibrary Loan 

What is Interlibrary Loan?
Interlibrary loan is a library service that students, faculty, and staff can use to request to borrow books or obtain photocopies of articles from other libraries.  Usually there is no charge and the turnaround time is anywhere from 1 to 7 days, depending upon the location and availability of the item requested.

How do I use Interlibrary Loan?
Interlibrary Loans are requested through an online form accessed through the library's home page.  First time users are asked to register, for free, and create a username and password.  It is important to remember your username and password. Using your username and password you can monitor your Interlibrary Loan transactions; what you have requested, when you requested the item, and if and when it arrived.  When the Interlibrary Loan arrives the Interlibrary Loan Staff will contact you, usually by system driven email..  

What if I have a question or need Help?
Visit the Interlibrary Loan page by selecting the "Interlibrary Loan" link on the library's homepage in the :Did You Know" Box..

The Interlibrary Loan page has links to FAQs and information for First Time Users.

Also, you can contact the Head of Reference and Interlibrary Loan, Robert Foster at 910-672-1555 in the Reference Department.  The Interlibrary Loan Assistant for Borrowing is India Sawyer at 910-672-1557.  The Interlibrary Loan Assistant for Lending is LaTasha Jones at 910-672-1230.

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